Job Description
L1 IT Support Engineer – Onsite
Immediate to 15 days Joiners Only
Location -Bangalore/Mumbai
Salary range -
Junior General Shift
We are looking for a skilled and customer-focused IT Support Engineer to provide L1/L2 technical support for desktops, laptops, peripherals, and end-user systems in an enterprise environment. The ideal candidate should have hands-on experience in troubleshooting hardware, software, and basic network-related issues while ensuring timely ticket resolution and SLA compliance
. Key Responsibilitie
Provide L1/L2 support for desktops, laptops, printers, and peripheral devices Diagnose and troubleshoot hardware, software, and operating system issues Support Windows and Mac OS environments, software installations, updates, and patching Handle basic networking issues, including Wi-Fi, VPN, LAN, DNS, and DHCP troubleshooting Manage device lifecycle activities such as allocation, configuration, tracking, ref...