Description
Key Responsibilities May Include:
Build and maintain senior-level relationships within retail organizations to position CHEP as a trusted partner, ensuring recognition of its full value proposition.Identify and capitalize on opportunities to enhance customer supply chain performance, leveraging CHEP’s solutions to drive operational efficiency, sustainability, and innovation.Develop and execute comprehensive account strategies, including joint business plans, to address the unique needs and growth opportunities of each retail partner.Monitor key performance indicators such as customer satisfaction, profitability, asset productivity, and service levels, ensuring timely and accurate reporting of account performance.Collaborate with internal teams (operations, logistics, finance, and customer service) to ensure the seamless execution of strategic initiatives and effective resolution of customer issues.