Key Account Manager
C
Confidential
📍 johannesburg, johannesburg, South-Africa
Job Description
The Key Account Manager (KAM) is responsible for driving growth by managing strategic relationships with large national fleet operators (100 vehicles). This role focuses on increasing sales volumes, enhancing customer experience, and supporting national-level engagements, while collaborating closely with independent dealers and Regional Sales Managers (RSMs) to ensure alignment and support for the dealer network. Key Responsibilities Strategic Customer Engagement Develop executive-level relationships and lead national sales negotiations. Manage end-to-end account strategies, including sales and aftersales. Account Development & Growth Build tailored growth plans and TCO proposals. Drive incremental sales to large fleets alongside dealer sales. Dealer & Network Collaboration Work with dealers and RSMs to align on sales execution and customer handover. Ensure dealers maintain invoicing, margin, and delivery roles. Customer Segmentation & Governance Manage segmentation model and ensure ap...