Key Account Manager

TraceRT Services Private Limited

📍 hyderabad, telangana, India

Full-time Other-General

Job Description

Job Title: Key Account Manager - Operations

Location: Hyderabad

Department: Operations

Reports to: Assistant Manager -Customer Success


Job Overview:

The Key Account Manager - Operations is responsible for managing client accounts within the Operations department, ensuring effective coordination, timely delivery of services, and ongoing client satisfaction. This role acts as the primary point of contact between clients and the operations team, ensuring all processes align with business goals and client needs. The Account Manager will also support process improvements and optimise workflows, contributing to operational excellence and client retention.