Kap Paper IT Support Analyst Application

Kap Paper Inc

📍 kapuskasing, cochrane district, Canada

Full-time Other-General

Job Description

Drive application performance as an IT Support Analyst at Kap Paper Inc. with expertise in troubleshooting and enhancing various business applications. Your skills will be critical for maintaining user satisfaction and operational efficiency.
Kap Paper is on the lookout for an experienced IT professional with 5-7 years in relevant roles, including at least 3 years in field support. Your strong grasp of change management, cybersecurity, and skills in Active Directory will allow you to provide timely support for applications like SAP and payroll. The role involves both technical problem-solving and proactive workflow improvements.
Key Responsibilities:
• Troubleshoot and resolve issues for key business applications
• Assist with user account management and security practices
• Develop reports and dashboards for business operations
• Lead or participate in IT project implementations
• Maintain user documentation and support materials
Requirements:
• Degree in In...
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