Job Description
Job Summary
This role provides end-to-end technical and operational support for Court Reporting cases, working closely with the Case Management and Technical Support teams. The position is responsible for coordinating case setup, managing on-site and remote technical requirements, and ensuring a seamless experience for clients and internal stakeholders. The role requires strong client service orientation, problem-solving skills, and the ability to operate effectively in a fast-paced, deadline-driven environment.
Key Responsibilities Collaborate with the Case Management and Technical Support teams to support the project management and execution of Court Reporting cases. Coordinate and perform efficient, professional setup of physical equipment for court reporting proceedings. Set up, configure, and install workstations, mobile devices, and related technical equipment as required. Interface effectively with executive-level clients and their administrative teams to understand issues...
This role provides end-to-end technical and operational support for Court Reporting cases, working closely with the Case Management and Technical Support teams. The position is responsible for coordinating case setup, managing on-site and remote technical requirements, and ensuring a seamless experience for clients and internal stakeholders. The role requires strong client service orientation, problem-solving skills, and the ability to operate effectively in a fast-paced, deadline-driven environment.
Key Responsibilities Collaborate with the Case Management and Technical Support teams to support the project management and execution of Court Reporting cases. Coordinate and perform efficient, professional setup of physical equipment for court reporting proceedings. Set up, configure, and install workstations, mobile devices, and related technical equipment as required. Interface effectively with executive-level clients and their administrative teams to understand issues...