Junior System Support Engineer (a)

Gi Group

📍 risch rotkreuz, zug, Switzerland

Full-time IT & Technology, Ingenieurwesen und Technik

Job Description

Roche Diagnostics in Rotkreuz (ZG), the world leader in in‑vitro diagnostics, is looking for a motivated individual with experience in troubleshooting technical issues across diagnostic hardware, software, and IT setups.

We are currently seeking a passionate, proactive, and eager‑to‑learn individual to fill the role of Junior System Support Engineer within the R&D Service chapter, located in Rotkreuz (CH). In this junior role, you will be trained and mentored to become a key technical contributor within a cross‑functional environment. You will support the team in maintaining and troubleshooting Roche Diagnostic Systems throughout their entire lifecycle, from development to post‑launch.

  • Serve as a technical expert and primary point of contact for internal customers regarding all service aspects.
  • Install Roche Diagnostics systems (hardware and software) according to installation manuals in the Roche Diagnostics Knowledge (RDK) database.
  • Per...
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