Junior Support Executive

Company Description

Cuztomise is an SAAS-based Enterprise Mobility company which provides smart mobile platforms for field sales & operations .

Role Description

Key responsibilities include responding to customer inquiries, troubleshooting technical issues, assisting in the resolution of customer concerns, maintaining accurate records, and providing timely updates to clients. The Junior Support Executive will work closely with the support team to ensure exceptional customer satisfaction and align with the company's service standards.

Qualifications

• Need to be fluent in English, Hindi and Tamil.
• Strong communication and interpersonal skills to effectively address customer inquiries.
• Ability to troubleshoot technical problems and provide solutions efficiently.
• Proficiency in documentation and record-keeping for customer interactions and issue resolution.
• Bas...