Junior Service Engineer - Field service

Ontrack HR Services Pvt LTD

📍 gandhinagar, gandhinagar, India

Full-time Other-General

Job Description

Role Objective/ Goal Responsible for overseeing and coordinating the field service operations related to crusher equipment. Leading a team, managing customer relationships, and ensuring compliance with safety and industry standards.



Industry Type Crushing



Key Responsibilities

 Coordinate field service activities, ensuring timely and effective resolution of customer issues.

 Conduct regular performance reviews and training sessions for team members.

 Act as the primary point of contact for customers, addressing their concerns and ensuring satisfaction.

 Oversee the installation, maintenance, and repair of crusher equipment on-site.

 Ensure compliance with safety regulations and industry standards.

 Manage field service schedules, dispatching technicians as needed.

 Maintain accurate service records and documentation.

 Collaborate with the engineering and sales teams to provide feedbac...
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