Junior Order Management Coordinator - Spanish Speaker - mixed shift

Motorola Solutions

📍 Kraków, Lesser Poland Voivodeship, Poland

Full-time Information and Record Clerks

Job Description

Job Description

As a Junior Order Management Coordinator, you will develop expertise in a specific function, assuming ownership of the process per the assigned role. 
Your responsibility will encompass the execution of the order management cycle, ensuring the satisfaction of both internal and external customers through the performance of various key activities.

- Order entry
- Change order process 
- Hold management 
- Close cooperation with internal stakeholders (finance, credit, export control, product groups, project managers, sales etc.)
- Providing high customer service level assistance to our customers
- Handling customer complaints 
- Verification of orders related documents' accuracy with a thorough understanding of all customer fulfillment requirements
- Adapting to a fast-paced business with a focus on first in, first out cycle time 
- Participating in monthly close activities that result in heavier workloads

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