Job Description
Overview Under the direction of the Player Development Manager and Executive Director of Casino Operations, the incumbent supports Player Development as a team. It is the responsibility of the Junior Casino Host to follow and carry out the requests of the Casino Hosts & Player Development Manager and to create a memorable trip for our casino guests. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity). Responsibilities Pre-assign rooms for VIP arrivals, check-in and key rooms Check-in guest on arrival, acquire proper identification and log information into the computer Supports VIP services by making room reservations, arranging for amenities, and transportation arrangements when required. Prepare reservations for the next day arrivals, prepare room service orders requested, and pre-assign rooms. On request, help with special VIP fu...