Join Us as Patient Services Specialist

FYidoctors

📍 trail, regional district of kootenay boundary, Canada

Full-time Other-General

Job Description

Become a Patient Services Specialist at FYidoctors in Castlegar, where you enhance the quality of eye care through exceptional service. Work full-time until September 2026 in our dynamic clinic.
As a valued team member at FYidoctors, you will engage with patients directly, manage check-ins, coordinate appointments, and assist with eyewear services. This full-time role consists of 30-40 hours a week, primarily on weekdays. You’ll be part of an environment that emphasizes teamwork and a passion for patient care.
Key Responsibilities:
• Greet patients and manage their check-ins
• Support eye care through pre-testing procedures
• Handle appointment coordination and billing tasks
• Manage eyewear pickups, repairs, and adjustments
• Deliver stellar customer service for a positive experience
Requirements:
• Previous retail experience is beneficial
• Strong technology skills, especially in MS Office
• Excellent communication and interpersonal abilities
• Thr...
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