Jeppesen ForeFlight Customer Success Manager
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Jeppesen ForeFlight
📍 montreal, qc, Canada
Job Description
Become a pivotal Customer Solution Owner at Jeppesen ForeFlight in Montreal. Lead the implementation of cutting-edge manpower planning solutions ensuring airlines' operational success.
In this hybrid position, you will manage the full lifecycle of the Manpower Planning Solution, acting as a vital link between customers and internal teams. Your role will enhance customer satisfaction and promote data-driven decision-making, driving efficient crew management.
Key Responsibilities:
• Oversee customer adoption and maximizing product potential
• Gather and validate customer requirements and objectives
• Transform business needs into product requirements
• Guide customers from project initiation through deployment
• Facilitate workforce planning and optimization strategies
Requirements:
• 9+ years' experience in manpower or crew management
• Strong analytical capabilities with complex data
• Proven record ...
In this hybrid position, you will manage the full lifecycle of the Manpower Planning Solution, acting as a vital link between customers and internal teams. Your role will enhance customer satisfaction and promote data-driven decision-making, driving efficient crew management.
Key Responsibilities:
• Oversee customer adoption and maximizing product potential
• Gather and validate customer requirements and objectives
• Transform business needs into product requirements
• Guide customers from project initiation through deployment
• Facilitate workforce planning and optimization strategies
Requirements:
• 9+ years' experience in manpower or crew management
• Strong analytical capabilities with complex data
• Proven record ...