Italian-Speaking Customer Support for Food Delivery Service Department in Greece

Mercier Consultancy is excited to offer the position of Italian-Speaking Customer Support Representative in our Food Delivery Service Department based in Greece! In this role, you will be the vital link between our valued Italian-speaking customers and our food delivery service, ensuring they receive the best possible assistance and support.

This is an excellent opportunity for individuals who are passionate about food and customer service. If you have strong communication skills and a dedication to ensuring customer satisfaction, we encourage you to apply!

Responsibilities

• Respond to customer inquiries in Italian through phone, email, and chat
• Assist customers with food orders, delivery inquiries, and app functionality
• Document customer interactions and maintain detailed records in our support system
• Collaborate with delivery teams to resolve issues and improve customer experience
• Provide clear guidance on using the food...