IT Technician, Service Delivery

Job Description

The IT Technician will be responsible for ensuring that client related technical issues are resolved in a quick and proper manner. This position will require significant interaction with internal clients, IT associates, and third-party service providers. Position requires a strong bias towards service, quality, and customer satisfaction. The Location

This position is based in our Greendale, IN site Key Competencies:

• Must have excellent understanding of personal computers, peripherals & associated accessories. Solid understanding of personal computing applications (MS-Office 365, Teams, Visio, Outlook, etc.).

• Excellent working knowledge of networks and server infrastructure.

• Good working knowledge of business applications.

• Responds directly to clients regarding routine requests in a timely manner.

• Assists colleagues in providing counsel to others on complex issues; aids in the development of st...

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