IT Technician (12 month Contract) JHB

The ATS division within Deloitte is looking to hire an IT Technician on a fixed term contract basis who will, under direct supervision perform simple, onsite hardware, software and peripheral updates and repair within a predefined SLA. Responsible for troubleshooting and repair of computer systems and peripheral equipment located throughout the organisation. Provides adhoc end user training on the use of systems

The candidate will bring with them, 1 year and above IT support experience, preferably within a large corporate environment.

Differentiators for this specific role

• Create and Maintain client relationship,
• Install and configure of standard hardware & software,
• Maintain a tidy environment,
• Administration and filing for IT service desk,
• Manage third party calls,
• Filling in for absent colleagues,
• Monitoring of SLA of calls (SLA 98%) on Service Now,
• Lo...