IT Technical Manager

Corning Inc.

📍 monterrey, monterrey, Mexico

Full-time Other-General

Job Description

Role Purpose

The ServiceNow Technical Leadis responsible forensuring delivery and optimization of ServiceNow solutions across enterprise environments.

Key Responsibilities
  • Lead ServiceNow module implementation and configuration.
  • Collaborate with stakeholders to gather and refine requirements.
  • Ensure adherence to best practices and governance standards.
  • Perform quality assurance and validation of platform changes.
  • Provide mentorship and guidance to junior team members.
  • Manage integrations with third-party systems.
  • Support continuous improvement and innovation initiatives.
  • Develop andmaintaintechnical documentation.
  • Coordinate with cross-functional teams for project success.
  • Ensure compliance with security and regulatory requirements.
Experiences/Education - Required
  • Minimum 5+ years of hands on ServiceNow experience.
  • Experienc...
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