IT Systems Engineer (Tier 1) - Helpdesk & Field Support

K2 Recruit is seeking a T1 IT Systems Engineer to join their dynamic team in Cape Town. The role involves providing technical support and assistance to clients, diagnosing issues, and ensuring compliance with service levels.

Ideal candidates will have a Matric or equivalent, A+ and N+ certifications, and 3+ years experience in IT support, particularly with Microsoft 365 and Azure environments. Strong problem-solving skills and customer service orientation are essential.