IT Support Technician

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Sentinel Blue is looking for an IT Operations Technician to join our Operations team. This role is for an entry-level IT support person or administrator with strong customer service skills . Our ideal person for this role is a natural communicator, empathetic and technically-inclined. You don't need to be a technical wizard, but you do need to be patient and willing to help. This role is primarily responsible for receiving, handling and escalating IT support requests, and contributes to a broad range of systems, projects, and services.

This is a full-time position that is fully remote. Applicants must be located in, or willing to relocate to, a Pacific Time Zone (PT) state, Mountain Time Zone (MT) state or Hawaii to cover the 9AM-5PM PT shift. Due to the nature of our work, you must be a U.S. citizen with eligibility for a clearance. No exceptions.

A Day In The IT O...