Job Description
Full Time
Technical
Troy, AL, US
Kimber Mfg., Inc.
Job Description
Job Title: IT Support Technician
Location: Troy, AL
Classification: Non-Exempt
Grade: Hourly
Department: Information Technology
Reports To: Network Supervisor
Date: July 1, 2026
SUMMARY/OBJECTIVE
The IT Support Technician is the first point of contact for end users requiring technical assistance. This role provides support for hardware, software, and network-related issues, ensuring timely resolution and maintaining high levels of user satisfaction. This is an entry-level position. The ideal candidate will have strong customer service skills, a willingness to learn, attention to detail, and the ability to follow processes.
ESSENTIAL DUTIES & RESPONSIBILITIES
+ Respond to help desk tickets, phone calls, and emails in a timely ma...
Technical
Troy, AL, US
Kimber Mfg., Inc.
Job Description
Job Title: IT Support Technician
Location: Troy, AL
Classification: Non-Exempt
Grade: Hourly
Department: Information Technology
Reports To: Network Supervisor
Date: July 1, 2026
SUMMARY/OBJECTIVE
The IT Support Technician is the first point of contact for end users requiring technical assistance. This role provides support for hardware, software, and network-related issues, ensuring timely resolution and maintaining high levels of user satisfaction. This is an entry-level position. The ideal candidate will have strong customer service skills, a willingness to learn, attention to detail, and the ability to follow processes.
ESSENTIAL DUTIES & RESPONSIBILITIES
+ Respond to help desk tickets, phone calls, and emails in a timely ma...