It support technician

Ascent People Ltd

📍 South-Africa, gauteng, South-Africa

Full-time Other-General

Job Description

The company – A trusted Hosting Services & Data Back-up Provider for over 18 years, provide a full range of hosting services to customers large and small in the UK and Internationally.

The role – IT Support Technician.

On a day to day basis the individual will be primarily involved in the provision of 1st and 2nd line support to my clients customer base.

Key Requirements At least 2 years’ experience within a service/help desk or similar environment providing 1st and 2nd line support. Hands on support experience of Microsoft Server 2012/16 and Windows 7/10. Maintenance and administration of VOIP technologies. Office 365 administration. Backup and replication software skills. Anti-virus, anti-malware and security related software management. Understanding or Role Based Access Control. Hands on knowledge installing, managing and using remote access tools and software. Understanding of IT Security principles. Hands on experience of Hyper-V. Understanding of commu...
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