IT Support Technician – Onsite

CRG

📍 Mooresville, North Carolina, United States

Full-time Computer Occupations

Job Description

IT Support Technician – Onsite


1 yr renewable contract with possible option to hire for an onsite IT support technician with 2-3+ years' experience. The ideal candidate will have A+ or Net+ or other IT certifications and/or IT Degree. This is working onsite in Mooresville, NC – normal working hours M-F 8-5pm. 

We offer discounted health/dental benefits after 90 days and 401k with matching with quarterly signups, pay biweekly and have direct deposit.

IT Technical Support

  • Provide Hardware/Peripheral Warehousing services (onsite).
  • Provide asset management for the new laptop and equipment that is rolled out to end-users. Also manage the receiving of the returned IT equipment.
  • Work with ServiceNow ticketing system, deploying IT equipment to End-users.
  • Perform tracking and documentation by entering details of problems, status of service requests, and resolutions into the company incident management system.
  • Monitor...
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