IT Support Technician

ManpowerGroup

📍 Miami, FL, United States

Full-time other-general

Job Description

Our client is seeking a Warehouse IT Support Specialist to join their dynamic team. As a Warehouse IT Support Specialist, you will play a vital role in ensuring smooth operations during new warehouse launches and post-go-live stabilization. The ideal candidate will demonstrate strong communication skills, adaptability, and a proactive approach to problem-solving, which will align successfully within the organization.

**Job Title:** Warehouse IT Support Specialist

**Location:** Miami, Florida - Onsite 8am - 5pm or 11am - 8pm shifts

**What's the Job?**

+ Provide front-line support to warehouse associates and supervisors during go-live and hypercare phases
+ Walk the warehouse floor to answer process questions and reinforce training
+ Assist users in following standard operating procedures and system workflows
+ Identify and categorize operational issues, escalating true system problems to support teams
+ Participate in pre-launch readine...
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