IT Support Technician L1

IT Support Operative (Level 1)
Daventry

strictly office based

£27K-£30K, depending on experience
Full time, temp to perm

PLEASE READ THE JOB ADVERT FULLY BEFORE APPYING

We need a new IT Support Operative for a call centre in Daventry.

You’ll be office based, taking inbound calls and either sorting the issue on the spot or raising a ticket to escalate to level 2/3.

Typical calls: password resets, account resets, printer issues, signature changes, device enrolment.

You’ll be working a CRM, a ticketing system and some basic remote desktop tools.

Monday-Friday, day shift, but there’s a rota so you’ll need to flex your start/finish times sometimes.

You MUST have:

Why bother applying: