We are seeking an exceptional IT Support Technician for our New Orleans QA Testing Facility. This is an exciting new role, in our recently opened testing facility.
DUTIES AND RESPONSIBILITIES
Responsibility for the NOLA Service Desk and the efficient and timely delivery of 1st/2nd line IT support to the QA testing teamsProvisioning of testing equipment to QA projects in a timely mannerDay to administration of local servers, systems and network devicesImplementation of global policies defined by the IT Director and Head of InfoSecIT Procurement for this facilityNegotiation and maintenance of vendor and consultant contracts and service agreementsMaintain complete, detailed documentation of all services and systemsManaging and auditing of all IT assets in the facilityVulnerability scanning and patching of endpointsAddressing security events raised by the SIEM solutionS...