Job Description
IT Support Technician | Franklin, TN | $25/hr | 6-Month Contract
Are you a technically sharp IT professional who thrives in a fast-paced environment and loves building relationships along the way? We are looking for an End User Services Support Technician to join a growing healthcare technology company in Franklin, TN.
What You'll Be Doing:
+ Providing end user support across Windows and Mac environments
+ Managing and resolving Service Desk tickets through Remedyforce
+ Supporting M365/Office 365, Active Directory, and Windows Group Policy/MDM
+ Handling patch maintenance, hardware and software updates, and system documentation
+ Delivering remote support via BeyondTrust (Bomgar)
+ Providing white-glove support for C-level executives and VIPs
+ Building strong relationships with internal clients and team members
What We're Looking For:
+ Hands-on experience with Windows and Mac operating systems
Are you a technically sharp IT professional who thrives in a fast-paced environment and loves building relationships along the way? We are looking for an End User Services Support Technician to join a growing healthcare technology company in Franklin, TN.
What You'll Be Doing:
+ Providing end user support across Windows and Mac environments
+ Managing and resolving Service Desk tickets through Remedyforce
+ Supporting M365/Office 365, Active Directory, and Windows Group Policy/MDM
+ Handling patch maintenance, hardware and software updates, and system documentation
+ Delivering remote support via BeyondTrust (Bomgar)
+ Providing white-glove support for C-level executives and VIPs
+ Building strong relationships with internal clients and team members
What We're Looking For:
+ Hands-on experience with Windows and Mac operating systems