IT Support Technician

Location: (Your City / Remote)
Employment Type: Full-time

About the Role

We’re looking for a detail-oriented IT Support Technician to provide technical assistance and ensure smooth day-to-day IT operations. You’ll be the first point of contact for staff experiencing technical difficulties, handling everything from troubleshooting to hardware/software maintenance.

Key Responsibilities

• Provide first-line technical support via phone, email, or in-person.
• Diagnose and resolve hardware, software, and network issues.
• Install, configure, and maintain computers, printers, and other devices.
• Support staff with Microsoft Office, email, and business applications.
• Monitor system performance and escalate complex issues to senior IT staff.
• Keep accurate logs of IT requests and solutions.

Requirements

• Diploma...