IT Support Technician at AGAT Laboratories
A
AGAT Laboratories
📍 calgary, ab, Canada
Job Description
Join AGAT Laboratories as an IT Support Technician, specializing in Microsoft 365 administration and end-user support. Engage in network infrastructure tasks while enhancing cybersecurity awareness initiatives.
In this dynamic role, you will provide first and second-level IT support across multiple locations. Your responsibilities include troubleshooting technical issues for various devices, managing Microsoft 365 accounts, and facilitating network installations. Collaboration with internal IT teams is key to enhancing user experiences and maintaining system integrity.
Key Responsibilities:
• Provide technical support for desktops, laptops, and mobile devices
• Manage Microsoft 365 user accounts and licensing
• Install and document Ethernet cabling at AGAT facilities
• Support cybersecurity initiatives and monitor alerts
• Assist with IT projects and system migrations
Requirements:
• 2–5 years of IT support experience
• Knowledge of Microsoft 365 and Excha...
In this dynamic role, you will provide first and second-level IT support across multiple locations. Your responsibilities include troubleshooting technical issues for various devices, managing Microsoft 365 accounts, and facilitating network installations. Collaboration with internal IT teams is key to enhancing user experiences and maintaining system integrity.
Key Responsibilities:
• Provide technical support for desktops, laptops, and mobile devices
• Manage Microsoft 365 user accounts and licensing
• Install and document Ethernet cabling at AGAT facilities
• Support cybersecurity initiatives and monitor alerts
• Assist with IT projects and system migrations
Requirements:
• 2–5 years of IT support experience
• Knowledge of Microsoft 365 and Excha...