Job Description
Elevate your career with REDspace as an IT Support Specialist located in Bedford, NS. Provide crucial support for client systems and internal technologies, contributing to innovative solutions.
As an IT Support Specialist, you will troubleshoot issues, facilitate communication between users and admin teams, and oversee hardware and software management. Your hands-on training and technical guidance will help ensure users can navigate systems smoothly and maintain high service standards across platforms.
Key Responsibilities:
• Offer technical support for workstations and IT services
• Monitor and respond to email and Slack support requests
• Train end users on hardware and software systems
• Manage the inventory of technical equipment
• Partake in ongoing technical meetings to stay informed
Requirements:
• A minimum of three years in user support roles
• Experience in enterprise-level helpdesk support
...
As an IT Support Specialist, you will troubleshoot issues, facilitate communication between users and admin teams, and oversee hardware and software management. Your hands-on training and technical guidance will help ensure users can navigate systems smoothly and maintain high service standards across platforms.
Key Responsibilities:
• Offer technical support for workstations and IT services
• Monitor and respond to email and Slack support requests
• Train end users on hardware and software systems
• Manage the inventory of technical equipment
• Partake in ongoing technical meetings to stay informed
Requirements:
• A minimum of three years in user support roles
• Experience in enterprise-level helpdesk support
...