IT Support Specialist — SQL & Excel Expert

A consulting firm in Colombia is seeking a Support Specialist to ensure high-quality customer service and resolve technical issues efficiently. The ideal candidate will hold a Bachelor's degree in systems engineering, possess advanced Excel skills, and demonstrate strong problem-solving abilities. Responsibilities include documentation of support issues, performance reviews of the software support logs, and improvement of service processes. Proficiency in English is required. This is a full-time on-site role.
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