Job Description
Job Description
Working for the IS Support & Operations team, you will be responsible for supporting all aspects of how people access technology in their day-to-day work. You will host and manage the systems that are the foundation of our technology solutions and support a very diverse range of departments, all within a connected and cohesive organization. You will primarily be responsible for owning the in person service desk to provide IT troubleshooting hardware and software support.
You will:
-Man the support desk to answer questions/provide support to onsite users
- Help users make the most of their Windows/Mac workstations, iPhones, printers, handhelds, tablets and other devices through their whole lifecycle from initial imaging through to safe disposal
- Provide connectivity to desk areas and assisting remote users with basic connectivity support to ensure they can communicate with the systems they need (WiFi/Ethernet/VPN) in and out of the office
- Onboa...
Working for the IS Support & Operations team, you will be responsible for supporting all aspects of how people access technology in their day-to-day work. You will host and manage the systems that are the foundation of our technology solutions and support a very diverse range of departments, all within a connected and cohesive organization. You will primarily be responsible for owning the in person service desk to provide IT troubleshooting hardware and software support.
You will:
-Man the support desk to answer questions/provide support to onsite users
- Help users make the most of their Windows/Mac workstations, iPhones, printers, handhelds, tablets and other devices through their whole lifecycle from initial imaging through to safe disposal
- Provide connectivity to desk areas and assisting remote users with basic connectivity support to ensure they can communicate with the systems they need (WiFi/Ethernet/VPN) in and out of the office
- Onboa...