Job Description
We are looking for an IT Support Specialist based out of our Toronto office to support our macOS client platform deployment and staff onboarding in order to deliver a seamless and consistent employee experience. As a key member of the IT Infrastructure team, you will be working with a talented team of System Administrators that are responsible for supporting critical IT services.
Responsibilities
- Assist with new project rollouts that evolve our macOS and iOS client platform management infrastructure.
- Support the macOS client deployment workflows built with Apple Business Manager, Simple MDM and Munki for new and re-deployed devices.
- Provision cellular lines and iOS devices for end users.
- Support additional Tier 1 IT Infrastructure services as required (G Suite, Active Directory, SAML, Zendesk, Slack, Jump Cloud, O365 etc).
- Provide tier 1 technical support for our staff via the ticketing system and real time messaging...