IT Support Specialist

Our client, a growing and dynamic business, is looking for an IT Support Specialist (L2 / Intermediate) to join their IT team. Youll play a critical role in maintaining system efficiency, supporting end-users, and ensuring seamless day-to-day operations across the business. Whats in It for You? Exposure to modern technologies and cloud environments Opportunity to grow into Infrastructure or Systems roles Supportive, collaborative team culture Work on real-world technical challenges that enhance your skills Key Responsibilities Provide second-line support for hardware, software, and network issues Troubleshoot and resolve escalated tickets within SLA Support Microsoft 365, Active Directory, and user access management Handle user onboarding/offboarding processes Maintain documentation and contribute to knowledge base improvements Collaborate with internal teams and escalate complex issues when required Experience & Skills | Ideal Profile 25 years in IT Support / Service Desk (L2 level) S...

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