IT Support Specialist in Vancouver
T
Terra Dygital
📍 vancouver, metro vancouver regional district, Canada
Job Description
Join Terra Dygital as an IT Support Specialist, providing top-notch assistance to clients in Vancouver, BC. Leverage your problem-solving skills in a rewarding and collaborative environment.
This role focuses on delivering technical solutions for clients regarding Microsoft applications and network issues. Your abilities in multitasking and maintaining composure under pressure will be essential for effective troubleshooting. Contribute to the success of clients while advancing your own career in a supportive workspace.
Key Responsibilities:
• Resolve technical issues for clients using Microsoft applications
• Implement backup, disaster recovery, and business solutions
• Conduct onboarding sessions for new clients
• Monitor project metrics and service performance
• Maintain and update client documentation
Requirements:
• Minimum 2 years’ experience in a similar role
• Relevant IT certifications in Microsoft O365/Azure
• Solid knowledge of networks, opera...
This role focuses on delivering technical solutions for clients regarding Microsoft applications and network issues. Your abilities in multitasking and maintaining composure under pressure will be essential for effective troubleshooting. Contribute to the success of clients while advancing your own career in a supportive workspace.
Key Responsibilities:
• Resolve technical issues for clients using Microsoft applications
• Implement backup, disaster recovery, and business solutions
• Conduct onboarding sessions for new clients
• Monitor project metrics and service performance
• Maintain and update client documentation
Requirements:
• Minimum 2 years’ experience in a similar role
• Relevant IT certifications in Microsoft O365/Azure
• Solid knowledge of networks, opera...