Job Description
Skills IT Support / Desktop Support, Help Desk & Service Desk, Hardware & Software Troubleshooting, Windows OS & Microsoft Office 365, Network Support (LAN/Wi-Fi), Active Directory, Remote Support Tools, IT Asset & Ticket Management, Customer Service (VIP Support), Time Management & Team Coordination
Description
BCIC Swiss GmbH | Best Connect International Company is looking for a (Full-time, on-site) IT Support Specialist in Switzerland.
Responsibilities
- Provide onsite and remote support for desktops, laptops, printers, and network-related issues.
- Deliver help desk support and ensure timely resolution of user incidents and service requests.
- Install, configure, maintain, troubleshoot, and repair computer hardware, software, and peripherals.
- Document, maintain, upgrade, and replace hardware and software systems as required.
- Support VIP users and ensure high-quality customer service.
- Manage IT assets ...