It support specialist - first-line & vip support

Oceana Group Limited in Cape Town seeks an IT Helpdesk Analyst to provide first-line support for local and remote users. You will handle calls, emails, and ticket creation, ensuring timely incident resolution and end-user satisfaction.

The role emphasizes knowledge of Windows desktops, Office suites, imaging, and basic VOIP support. You will work with IT teams to maintain services and user adoption. #J-18808-Ljbffr