IT Support Officer

Remotedxb

📍 dubai, dubai emirate, United-Arab-Emirates

Full-time IT & Technology

Job Description

About the Company

The Blockchain & Climate Institute (BCI) is an international volunteers-led think tank supporting and advocating the application of blockchain technology in the global fight against climate change.

Responsibilities

  • Provide frontline IT support for BCI Volunteers regarding software, hardware, and computer systems
  • Participate in troubleshooting and incident resolution activities
  • Perform regular maintenance checks and user account management
  • Create simple solutions utilizing Office 365 or G‑Suite
  • Maintain high-quality documentation and a team support knowledge base
  • Set up new user accounts and profiles and manage password issues
  • Identify support requests that may require project-level technical specifications

Requirements

  • Demonstrable skills in Office 365 and G‑Suite administration
  • Experience with website maintenance and basic design
  • Fam...
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