Job Description
We are hiring under Recruit Express headcount and details of this position are:
Job Title: IT Support (Contract, Central area, Normal office hours, up to $3000)
Location: Redhill
Working hours: 8.30am - 5.30pm, Monday to Friday.
Key Responsibilities
- Provide end-user support for desktops, laptops, and related IT equipment.
- Diagnose and resolve hardware and software issues, performing break-fix activities as required.
- Set up and configure user accounts, support user onboarding and offboarding activities, system access and peripherals.
- Log, update, and track incidents and service requests through the IT ticketing system.
- Maintain accurate and up-to-date IT documentation, including support procedures and asset records.
- Escalate unresolved or complex technical issues to Level 2 and Level 3 support teams.
Job Requirem...