It Support & Infrastructure Engineer (Santiago De Querétaro)

Your Impact at Rompa GroupAt Rompa Group, we don't just manufacture; we think along with ourcustomers and grow together as long‐term partners.As IT Support & Infrastructure Engineer, you play a key role in keeping our plant operations connected and productive.
Your work directly supports our employees, production systems, infrastructure, and daily business continuity.
You are the person people turn to when something is not working and the person who helps prevent issues before they happen.
You will work on‐site at Rompa Mexico, supporting local teams while collaborating with Group IT and external partners when needed.Your RoleAct as the first point of contact for all local IT issuesSupport laptops, desktops, mobile devices, printers, scanners, and peripheralsSolve day‐to‐day IT problems quickly and pragmaticallySupport user onboarding and offboarding, including hardware, accounts, and accessPerform basic network troubleshooting for LAN, Wi‐Fi, and connectivity issuesSupp...