IT Support Engineer - Preston

IT Support Engineer - Preston

We are looking for an experienced and proactive IT Support Engineer to join our IT team. This is a hands‑on role supporting users, infrastructure, cybersecurity, and day‑to‑day IT operations across a diverse technology environment.

Key Responsibilities

• Provide end‑user support via phone, email, portal, and ITSM ticketing systems.
• Manage Joiners, Movers, and Leavers processes.
• Support and administer Microsoft 365, Entra ID, Exchange Online, and Intune.
• Manage Active Directory, Group Policy, DNS, and DHCP.
• Troubleshoot networking issues including VPNs, VLANs, and Wi‑Fi.
• Monitor and support servers, storage, backups, and virtual environments.
• Assist with patching, vulnerability remediation, endpoint security, MDR, and SIEM solutions.
• Support ITIL service desk processes, change management, and major incident management.

Essential Skill...