IT Support Engineer

• Bachelor’s degree in Computer Science (CS) or (IT).
• 3+ years of experience

Technical Skills:

• Strong understanding of Windows operating systems (XP, Vista) and general desktop support issues.
• Proficiency in networking concepts, including DNS, TCP/IP, VPNs, and network protocols.
• Hands-on experience with:
• Servers, blade servers, and chassis (e.g., HP Chassis C7000).
• SAN storage, NAS storage, and mounting raw drives (NFS, SAN, NAS).
• Firewalls, power distribution, and data center operations.
• Installation and configuration of computer applications and third-party software.
• Windows and Linux operating systems installation and upgrades.
• Office 365 suite.
• Antivirus installation and upgrades.
• Practical experience with monitoring and network management tools such as Nagios and FreePBX.
• Experience with Cisco routers, switches, Pfsense, and Ruckus ...