IT Support Engineer
R
Red King Resourcing
📍 Cowdenbeath, Fife, United Kingdom
Job Description
£150 per day, Inside IR35
6 months initial contract
Role Overview
We are seeking an IT Support Engineer to provide onsite support within a busy operational site environment. This is a hands-on role supporting end user devices, troubleshooting hardware and software issues, and ensuring a high standard of service delivery. The engineer must be comfortable working independently and delivering consistent, user facing support.
Key Responsibilities
* Provide deskside support for PCs, laptops, mobile devices and peripherals
* Diagnose and resolve hardware and software issues across Windows 10 and Windows 11 environments
* Build, configure, replace and troubleshoot end user hardware
* Support mobile devices including iPhones and Blackberry
* Assist with data backup and recovery processes
* Work within virtual, MDM and VPN environments
* Log, update and manage tickets within ServiceNow
* Maintain accurate documentation of incidents and resolutions...
6 months initial contract
Role Overview
We are seeking an IT Support Engineer to provide onsite support within a busy operational site environment. This is a hands-on role supporting end user devices, troubleshooting hardware and software issues, and ensuring a high standard of service delivery. The engineer must be comfortable working independently and delivering consistent, user facing support.
Key Responsibilities
* Provide deskside support for PCs, laptops, mobile devices and peripherals
* Diagnose and resolve hardware and software issues across Windows 10 and Windows 11 environments
* Build, configure, replace and troubleshoot end user hardware
* Support mobile devices including iPhones and Blackberry
* Assist with data backup and recovery processes
* Work within virtual, MDM and VPN environments
* Log, update and manage tickets within ServiceNow
* Maintain accurate documentation of incidents and resolutions...