IT Support Analyst Hybrid Role
P
Push Operations
📍 northwestern ontario, kenora district, Canada
Job Description
Join FSET Inc. as an IT Support Analyst in a hybrid role, providing client-focused technical assistance both onsite and remotely in Red Lake, Ontario. Leverage your expertise in Microsoft 365 and network troubleshooting to meet client needs effectively.
This permanent position calls for a seasoned professional with 2+ years in IT support, ideally within a Managed Services or Help Desk environment. You'll provide stellar technical support for desktops, laptops, and VOIP systems while ensuring exceptional service delivery and client communication. FSET values your growth, offering a supportive atmosphere to advance your career in IT.
Key Responsibilities:
• Deliver onsite and remote technical support to clients
• Travel for hands-on support in Red Lake region
• Manage service support requests aligned with SLAs
• Maintain accurate documentation in the ticketing system
• Prepare training sessions and user guides for clients
Requirements:
• Certified IT/Technical ...
This permanent position calls for a seasoned professional with 2+ years in IT support, ideally within a Managed Services or Help Desk environment. You'll provide stellar technical support for desktops, laptops, and VOIP systems while ensuring exceptional service delivery and client communication. FSET values your growth, offering a supportive atmosphere to advance your career in IT.
Key Responsibilities:
• Deliver onsite and remote technical support to clients
• Travel for hands-on support in Red Lake region
• Manage service support requests aligned with SLAs
• Maintain accurate documentation in the ticketing system
• Prepare training sessions and user guides for clients
Requirements:
• Certified IT/Technical ...