Job Description
Description
We are looking for an IT Support Analyst to deliver responsive technical assistance for employees in Dallas, Texas, while also supporting colleagues in other locations. This position plays a key role in maintaining a dependable end-user computing environment by resolving day-to-day IT issues across devices, applications, and workplace technology. The right candidate combines strong troubleshooting ability with a customer-focused approach and works effectively with broader IT teams to keep operations running smoothly.
Responsibilities:
+ Deliver in-person support for employees in Dallas, Texas, and provide remote assistance to users in additional offices as needed
+ Diagnose and resolve technical issues involving Windows and macOS systems, mobile devices, software applications, and network connectivity.
+ Set up, maintain, and troubleshoot user hardware, printers, accessories, and other common office technology.
+ Provid...
We are looking for an IT Support Analyst to deliver responsive technical assistance for employees in Dallas, Texas, while also supporting colleagues in other locations. This position plays a key role in maintaining a dependable end-user computing environment by resolving day-to-day IT issues across devices, applications, and workplace technology. The right candidate combines strong troubleshooting ability with a customer-focused approach and works effectively with broader IT teams to keep operations running smoothly.
Responsibilities:
+ Deliver in-person support for employees in Dallas, Texas, and provide remote assistance to users in additional offices as needed
+ Diagnose and resolve technical issues involving Windows and macOS systems, mobile devices, software applications, and network connectivity.
+ Set up, maintain, and troubleshoot user hardware, printers, accessories, and other common office technology.
+ Provid...