IT Support Administrator

MACOM

📍 Morrisville, North Carolina, United States

Full-time Computer Occupations

Job Description

IT Support Administrator
Job Responsibilities:
Troubleshoot and resolve user desktop issues (hardware/software/access/security/business applications)
Escalate issues to Tier 3 as needed.
Build, maintain, and deploy end-user system images on devices
Manage all work in the service desk ticketing system
Provide remote support for US & International offices
Perform all work according to the defined process while keeping pace with fast business growth
Assist in developing and documenting improvements to current processes
Conduct one-on-one and small group training to end users on supported technologies
Assist in the ordering, receiving, storage, deployment, and retirement of PC assets
Work with third-party vendors to augment the functions of Internal IT
Travel periodically to company locations
Job Qualifications:
Great int...
        

Apply for this Position

Job Details

Location Morrisville, North Carolina

Job Type Full-time

Category Computer Occupations

Posted June 07, 2026

Deadline July 17, 2026