Job Description
Centris Information Services is a leading provider of high-quality, bilingual (English & Spanish) contact center services based in Longview, Texas, with major operations in Monterrey and Aguascalientes, Mexico.
We specialize in improving customer satisfaction, loyalty, retention, and revenue by combining high-touch with high-tech solutions for omni-channel communications.
We are seeking a skilled and proactive IT Site Supervisor to lead the day-to-day IT operations and infrastructure management at our Monterrey campus.
- Key Responsibilities:_
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- **Infrastructure Management**: Oversee power systems, HVAC, and backup equipment (UPS, generators, etc.) to ensure continuous operation and perform preventive maintenance.
- **IT & End-User Support**: Ensure 24/7 availability of workstations (Windows/Linux), IP phones, printers, and other peripherals.
Manage Active Directory, VPNs, firewalls, CRMs, and more.
- **Network & Server Operations**: Provid...