IT Specialist

CherryRoad Technologies is seeking a proactive and customer-focused IT Specialist to provide hands-on technical support and lead IT initiatives for a valued client in Middletown, NY.We are looking for an enthusiastic and motivated individual to join the team. This role offers a unique opportunity to not only support day-to-day technology operations but also contribute to strategic projects within both the City and Police Department environments.

Responsibilities Include:

·Act as one of two primary on-site IT specialists, providing technical support to end users and resolving hardware, software, and networking issues.

·Deliver responsive and friendly helpdesk support for both in-person and remote users, working on-site in Middletown five days per week.

·Assist with IT projects such as system upgrades, deployments, migrations, and configuration updates.

·Contribute to the development of IT policies, procedures, and documentation.

·Participate...