IT Solution Analyst

Responsible on implement, configuration of integrations between WMS and TMS, and between customer’s and DHL system.

Responsible for data extractions for Power BI usage.

Responsible for any other data analytics requirement initiated locally or within APAC, by utilizing DHL standard tools or platform.

Responsible for creating and maintaining technical documentations throughout the project lifecycle.

Ensure service requests and incidents are resolved within SLAs.

Perform study and implementation of new IT solutions to the business in a timely and quality manner.

Provide guidance on other team member on newly implemented solution.

Manage projects as assigned from time to time.

Participate in the testing, training, implementation and post-implementation support for the projects.

Investigate and resolve tec...