It Service Manager

**BAT is evolving at pace - truly like no other organisation.
****To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day.Come be a part of this journey!
****BAT MEXICO** **IS LOOKING FOR A IT SERVICE MANAGER****SENIORITY LEVEL**:Managerial**FUNCTION**: DBS Global Application Service - Corporate Solutions**LOCATION**:Monterrey, MX**ROLE POSITIONING AND OBJECTIVES**Ensures the day-to-day delivery of a set of services by third party IT providers to BAT's Corporate functions such as Finance, Legal and Human Resources.This includes reviewing and optimising the quality and of the service provided by the suppliers using standard service management methodologies, including continued service improvement.The role will work closely with representative of functional IT and user representatives to review performance of existing service, drive improvement activities and support the implementation of new support requireme...