IT Service Manager
T
Terry Parris Associates
📍 Goring-by-Sea, West Sussex, United Kingdom
Job Description
IT Service Manager
Covering 2 site - Goring & Littlehampton, West Sussex
Salary: £38,000-£45,000 + Benefits
We're looking for a proactive IT Service Manager to join a growing Group IT Business Systems team.
This is a hands-on role where you'll lead the day-to-day delivery and continuous improvement of IT services across the business. You'll manage incidents, coordinate with external IT providers, drive service improvements, support cybersecurity and resilience activities, and ensure an excellent user experience across multiple sites.
We're looking for someone with:
* Experience in IT Service Management, Service Delivery or Senior IT Support
* Strong Microsoft 365 and end-user support experience
* Knowledge of ITIL principles and ITSM tools
* Experience working with managed service providers (MSPs)
* Excellent communication, organisation and problem-solving skills
Desirable:
* ITIL Foundation
* Experience in manufacturing or SME e...
Covering 2 site - Goring & Littlehampton, West Sussex
Salary: £38,000-£45,000 + Benefits
We're looking for a proactive IT Service Manager to join a growing Group IT Business Systems team.
This is a hands-on role where you'll lead the day-to-day delivery and continuous improvement of IT services across the business. You'll manage incidents, coordinate with external IT providers, drive service improvements, support cybersecurity and resilience activities, and ensure an excellent user experience across multiple sites.
We're looking for someone with:
* Experience in IT Service Management, Service Delivery or Senior IT Support
* Strong Microsoft 365 and end-user support experience
* Knowledge of ITIL principles and ITSM tools
* Experience working with managed service providers (MSPs)
* Excellent communication, organisation and problem-solving skills
Desirable:
* ITIL Foundation
* Experience in manufacturing or SME e...